Blog
The Retail Clinic
January 6, 2025
Modern Work Mondays: Episode 7 The growing impact of ESLs

In Episode 7 of Modern Work Mondays, Nolan and Jeff discuss the rising use of Electronic Shelf Labels (ESLs) in retail. Long popular in Europe, these digital tags are now gaining traction in North America, helping streamline operations and reduce manual labor. Learn how ESLs are enhancing efficiency, accuracy, and customer engagement—and whether retailers will fully adopt them.

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December 23, 2024
Modern Work Mondays: Episode 6 Providing a digital last mile with curbside

This week on Modern Work Mondays, we dive into the challenges of outdated curbside pickup systems and explore how retailers can provide a digital last mile. Learn how modern tools and strategies can streamline operations, enhance communication, and create a seamless curbside experience for both associates and customers.

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December 17, 2024
What is BISPUN and why did SYNQ invent it?

Unlock the secret to boosting in-store sales on with BISPUN—an innovative approach designed to simplify access to locked merchandise, reduce labor costs, and enhance customer satisfaction. Learn how SYNQ’s in-store technology redefines the in-store shopping experience, driving operational efficiency and improving sales in high-friction categories.

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December 16, 2024
Modern Work Mondays: Episode 5 BYOD for frontline workers

This week on Modern Work Mondays, Nolan and Jeff discuss Bring Your Own Device (BYOD) for retail frontline workers. They explore both the potential benefits and challenges, considering whether BYOD could become a more common practice in retail.

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December 9, 2024
Modern Work Mondays: Episode 4 Meeting customer expectations with trip assurance

In Episode 4 of Modern Work Mondays, Nolan and Jeff explore how customer expectations have shifted towards real-time updates, from tracking rides to deliveries. They discuss how retailers can improve the in-store experience by offering trip assurance, ensuring a smoother and more satisfying shopping journey for customers.

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December 5, 2024
Leveraging data analytics for brick-and-mortar retail success

Discover how brick-and-mortar retailers can use data analytics to revolutionize operations. From personalized shopping experiences to smarter inventory management, see how the right insights can drive growth, boost efficiency, and transform your retail strategy.

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November 29, 2024
Modern Work Mondays: Episode 3 Managing shared devices

In the latest episode of Modern Work Mondays, Nolan Wheeler and Microsoft’s Jeff Strasser dive into the challenges of managing shared devices in retail. They explore the importance of secure identity management, the shift toward mobile technology, and how retailers can balance current infrastructure with the growing demand for modern solutions.

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November 25, 2024
Modern Work Mondays: Episode 2 The cost of failed in-store communication tools

In this week’s Modern Work Mondays episode, Nolan Wheeler and Jeff Strasser dive into what happens when in-store communication tools fail. From missed opportunities to untracked service gaps, they discuss how accountability and data-driven insights can turn breakdowns into long-term customer loyalty and increased sales.

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November 18, 2024
Modern Work Mondays: Episode 1 The importance of escalation tools

In this week’s Modern Work Mondays, SYNQ Technology’s CEO, Nolan Wheeler, and guest Jeff Strasser explore why in-store assistance tools sometimes fall short—and how retailers can improve their systems to ensure success.

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October 28, 2024
SYNQ Launches SYNQ Pulse IoT

Unlock a new level of connectivity with SYNQ Pulse IoT. By seamlessly transforming physical inputs like button presses and sensors into real-time digital notifications, it empowers teams to stay agile and customers to feel confident. From retail to healthcare and hospitality, this innovative device paves the way for a streamlined, data-driven approach that enhances customer interactions and boosts operational efficiency.

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October 17, 2024
Say goodbye to frustration: 4 smart ways to help in-store shoppers

Discover how SYNQ Technology's innovative in-store help solutions are transforming the retail experience. From Text for Help and Call for Help to SKU-level shopping and IoT-enabled Call Buttons, SYNQ provides retailers with flexible, data-driven tools to meet customer needs while streamlining operations. Dive into how these solutions enhance customer service, optimize associate workflows, and deliver valuable insights.

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July 11, 2024
The role of touchless lockers in modern retail

Experience a new era of retail technology with SYNQ Touchless Lockers. Discover how these innovative physical UX solutions are revolutionizing order pickups, returns, and more, delivering seamless and secure experiences for both retailers and customers. Dive into our latest article to explore the transformative benefits and future potential of touchless lockers in modern retail!

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