Locking showcases and display only are necessary evils, killing 37% of sales transactions on average. Order Up is designed to improve accessibility, helping you regain those lost sales, enhance the customer experience, and reduce in-store labor by two thirds.
We bring together the advantages of brick-and-mortar retail with the digital experience that today's customers expect. Customers receive real-time updates on their order status directly to their smartphones, while retailers collect valuable data insights on order volume, wait times, employee productivity, escalation rates, and more.
SYNQ Frontline Hero is the hub application where all 19 modules (and growing) are enabled. Install Frontline Hero directly form the Microsoft Azure App Store.
Connect customers that need help with the associates that can help them as efficiently as possible, driving significant labor savings.
More productive customers spend more money. Instead of wasting time to find help, let them request help digitally while they continue shopping.
Generate data that have never been captured before, allowing you to better understand labor needs and how to proactively address common customer problems.