In this week’s Modern Work Mondays, host Nolan Wheeler is joined by Microsoft’s Jeff Strasser to explore a major challenge facing retailers today: How can operations run smoothly when not every associate has a dedicated device?

The challenge of shared devices

For many retailers, not all team members have their own device. While some have embraced Bring Your Own Device (BYOD) policies or have invested enough devices for everyone, many still rely on shared devices. However, shared tools come with their own set of challenges, including managing secure logins, maintaining compliance, and ensuring associates have access to the right tools for their tasks.

Nolan and Jeff discuss the importance of building a solid foundation for managing shared devices. Secure identity management, device auditing, and streamlined login/logout processes are essential to achieving both operational efficiency and the necessary security for employees and employers alike.

The shift toward mobile

The retail industry is moving away from outdated tools like radios and legacy handheld devices, towards more advanced mobile solutions. Nolan and Jeff talk about the inevitability of mobile technology becoming the standard for all associates, whether in two years or five. As this shift takes place, retailers will need to take a hybrid approach, balancing current infrastructure with the increasing demand for modern mobile solutions.

Learn more about managing shared devices in the latest episode of Modern Work Mondays, out now