Traditional analog radios are limited to basic communication and lack the ability to track tasks, communicate with customers, capture data, or access key information. SYNQ Radio Agent fills this gap, turning radios into powerful tools that make your associates smarter and more efficient. We help you take key associate tasks from minutes to seconds, all hands-free.
SYNQ’s Radio Agent works seamlessly with existing radios, using agentic AI to analyze radio data, automatically take action based on that data, and provide relevant information. Staff can query stock levels or product details via your store’s API, or retrieve general information using Azure’s OpenAI — all with simple voice commands.
SYNQ Frontline Hero is the hub application where all 19 modules (and growing) are enabled. Install Frontline Hero directly form the Microsoft Azure App Store.
Connect customers that need help with the associates that can help them as efficiently as possible, driving significant labor savings.
More productive customers spend more money. Instead of wasting time to find help, let them request help digitally while they continue shopping.
Generate data that have never been captured before, allowing you to better understand labor needs and how to proactively address common customer problems.