Radios remain a reliable tool for in-store communication, but they’re not the most efficient when it comes to meeting modern demands. Digital systems offer greater efficiency and data insights, but upgrading to mobile compute can be costly and disruptive. That’s why we developed SYNQ Air Traffic Control, a hardware-agnostic solution that digitizes your existing two-way radio system without the need for a complete hardware overhaul.

What is SYNQ Air Traffic Control

The future of in-store communication is headed towards mobile compute, but most retailers are still years away from fully transitioning (if they ever do completely). These are significant investments that cannot be replaced overnight. Instead of expensive hardware upgrades, Air Traffic Control modernizes your current system, allowing your team to work as they always have with no disruptions or training.

Air Traffic Control turns digital requests, such as those from QR codes or IoT buttons, into real-time voice notifications. Associates receive these alerts through their radios and can claim tasks with simple voice responses, instantly updating the customer on the status of their request. This bidirectional communication keeps staff and customers connected throughout the interaction, ensuring no request goes unanswered and every task is quickly addressed.

Digitizing radio communication

While traditional radios are reliable for basic communication, they can’t provide deeper visibility into store performance, task management, and customer interactions that digital solutions offer. Air Traffic Control bridges that gap by integrating digital notifications into radio communication, keeping your team informed and aligned while providing insights to optimize store operations and service delivery.

A seamless integration with other SYNQ modules

Air Traffic Control is fully compatible with other SYNQ solutions, such as Pulse IoT devices and Digital Call Buttons. This integration enhances your existing infrastructure, ensuring smoother operations without requiring significant changes to your team’s workflows. The result? Immediate value, better service, and long-term operational improvements.

Ready to upgrade your communication?

SYNQ Air Traffic Control offers a smarter, simpler way to modernize your in-store communication without disrupting your existing systems. It combines the reliability of radios with the advantages of digital technology to help your team communicate more effectively, streamline operations, and unlock valuable insights that drive results.

Ready to take your communication to the next level? Let us show you how Air Traffic Control can transform your in-store communication.