FOR IMMEDIATE RELEASE

Victoria, BC. - 11/04/2024 – SYNQ Technology is pleased to announce our upcoming exclusive strategy briefing event with Microsoft where we’ll explore how SYNQ Technology and Microsoft are empowering frontline workers and reducing in-store friction.  

The event will take place on November 13, 2024 from 11:00 AM – 12:00 PM CDT. This session will highlight the collaboration between SYNQ Technology and Microsoft, focusing on how modern work solutions make associates more productive and enhance customer experiences in retail environments.

Leading the presentation will be Nolan Wheeler, Founder and CEO of SYNQ Technology. With a multi-decade background in retail leadership, Nolan understands the challenges retailers face acutely. In this session, he’ll discuss the critical role of connecting customers with frontline workers digitally.  

During this virtual briefing session, attendees will explore the many benefits of a digital-first approach, including:

• Building accountability and customer trip assurance into the process.

• Driving revenue increases and capturing valuable data insights by digitizing historically analog processes.

• Reducing shrink and labor costs while improving the overall experience.

Frontline workers represent a significant segment of the global workforce (estimates say north of 2.5 billion FLW). Despite their vital role, many frontline workers lack the essential tools and resources needed for success. This session aims to demonstrate how organizations can bridge this gap by facilitating digital connections between customers seeking assistance and the associates ready to help them.

This session is an opportunity for industry leaders to learn about and engage with the latest advancements in frontline work. Join us on November 13th to discover how SYNQ Technology and Microsoft are addressing some of the most pressing challenges faced by retailers today.

You can register for the event here: https://shorturl.at/D49Gg

For any questions or more information about the virtual strategy briefing, please contact:

Matt Vaillant, COO

SYNQ Technology

matt@synqtech.com